Cancel Workflow (Workflow Task)

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You can include a Cancel Workflow task in your workflow. A cancel workflow task is used to terminate or cancel a workflow that is in motion. It is best used for conditional logic branches that have undesirable results. A cancel workflow task is different form a complete workflow task.

Add a Cancel Workflow Task

In a branched workflow, you may want to cancel a workflow that takes a particular path. For example, if a vacation request is rejected, you could send an email to the originator, and then have the workflow proceed to a cancel workflow step.

To add a Cancel Workflow task to a workflow branch or path:

In the workflow builder, click the + below the last step (i.e., at the end) of the branch that should lead to canceling the workflow.
Note: This task can only be added at the end of a branch, as an ending/terminal node.
Choose Workflow State, then Cancel Workflow.
In the right panel, modify the default task label from “Cancel Workflow” to a suitable one that reflects the reason for cancellation.
- It’s a good idea to make your Cancellation Reason name descriptive and meaningful so that when workflows are in progress, it’s easy to distinguish the current workflow step.
In a running workflow, if that path is taken, the workflow instance will be canceled and will appear on the Canceled tab of the workflow instance list.