Timer (Workflow Task)

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Add timers to your workflows! Timers allow delays in a downstream process in the workflow for a set duration of time (minutes, hours, days, or months) or until a specified date.

A common use case for this would be to schedule emails to go out on a specific date and time.

Note: Any timer that is set to the date in the past will proceed to the next task immediately.

In this article:

• Create a Timer task

Before You Begin

You need to create a workflow.

Create a Timer Task

1. In the workflow builder, click the + above or below an existing step.
2. Choose Logic, then Timer.
3. Click on the task.
4. In the General Configuration tab, you can enter a task label.
   Note: It’s good practice to make task labels descriptive and meaningful to easily identify and distinguish them from others.
5. In the Timer tab, set the timer either by date or duration.
   • Date Time – Select and set the date time input source:
     • Select the Static Date radio button and click in the Date Time picker to set the date.
       • Enable Duration Offset – To delay the timer from being triggered on the current date:
         1. Turn on the Enable Duration Offset toggle.
         2. Select an offset duration (a number) and a time unit (minutes, hours, days, weeks, months, or years).
     • Select the Date Property radio button and select an existing date property from the dropdown.
   • Duration
     • Set a duration for the timer by specifying months, days, hours, and/or minutes.
       Note: You may want to set a shorter value while you are testing your workflow.
6. Once you’ve configured the task, click <- Return to Workflow Model.

Related Information

All About Workflows (Quick Reference)
Types of Tasks (Workflows)
Additional Resources

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